Annual, Single Trip & Backpacker Travel Insurance Claims

If your policy was issued between the 01/11/2013 to 01/06/2014 then please click here

If your policy was issued before the 01/06/2011 then please click here for further details. If your policy was issued on or after the 01/06/2011
then please contact:
MAPFRE Assistance Travel Claims Tel: 0203 3622 424
You can download a claim form here at or email:
You must give written notice to the claims department as soon as possible, but in any event within 31 days. When you contact the claims
department please have the following information to hand:

  • Reference: Blue Insurance
  • Policy Number
  • Resort and country visited
  • Value of claim
  • Brief circumstances
  • Travel dates
  • Incident Date

Failure to have the above information to hand may result in your claim being delayed.