Claims

Policies issued on or after 1^st October 2023 underwritten by Zurich::

If you require the Emergency & Medical Services, please contact Zurich Assist on +44 (0)203 543 4704. For all other claims please call Reactive Claims on 01420 259058 or register a claim online by at www.reactiveclaims.com.

Policies issued on or after 1^st March 2023 and to 30^th September 2023 underwritten by Euroins AD:

If you require the Emergency & Medical Services, please contact the assistance company operated by Global Response on +44 (0)331 630 4697 or email: 247assistance@imglobal.com.

For all other claims please call Reactive Claims on 0331 630 4698 or register a claim online by clicking here: www.reactiveclaims.com.

Alternatively, you can email: Info@ReactiveClaims.Com.

Submitting a claim online is the quickest way to have your claim processed.

The notification must be made within 31 days or as soon as possible thereafter following a bodily Injury, illness, disease, incident, event, redundancy or the discovery of any loss, theft or damage which may give rise to a claim under this policy.

When contacting the claims department, please have the following information to hand:

Reference: Blueinsurance.co.uk Travel

Policy number
Date insurance purchased
Resort and country visited
Value of claim
Brief circumstances
Travel dates
Incident date

Failure to have the above information to hand may result in your claim being delayed.

Policies issued prior to 1^st March 2023 underwritten by Zurich:

If you require the Emergency & Medical Services, please contact the assistance company operated by Zurich Assist on +44 (0)203467 4126.

For all other claims please call CSA Travel Claims on 01702 842928 or register a claim online by clicking www.submitaclaim.co.uk/blue.

Alternatively, you can email: ZurichClaims@csal.co.uk.

Submitting a claim online is the quickest way to have your claim processed.