Make a Claim
If your policy was issued before 01.06.2011
please phone: Mondial Assistance (UK) Limited - 020 8603 9958
Making a Claim for End Supplier Failure:
To claim, either visit the IPP website at
www.ipplondon.co.uk and download a claim form and
post this to:
IPP Claims Office, IPP House, 22-26 Station Road, West Wickham, Kent BR 4 0PR, United
Kingdom
or write to:
IPP Claims Office, IPP House, 22-26 Station Road, West Wickham, Kent BR 4 0PR, United
Kingdom
Phone
+44 (0)20 8776 3752 Fax
+44 (0)20 8776 3751
Email:
info@ipplondon.co.uk Website:
www.ipplondon.co.uk
Claims Procedure for End Supplier Failure:
Contact the IPP Claims Office within 14 days, using the details shown above.
The notification must be made within 31 days or as soon as possible thereafter following any
Bodily Injury, illness, disease, incident, event, redundancy or the discovery of any loss, theft or
damage which may give rise to a claim under this policy.
You must also inform
Us if
You are aware of any writ, summons or impending prosecution.Every
communication relating to a claim must be sent to Us without delay.
You or anyone acting on
Your behalf must not negotiate admit or repudiate any claim without
Our written consent.
You or
Your legal representatives must supply at Your own expense all information, evidence,
details of household insurance and medical certificates as required by
Us. We reserve the right
to require
You to undergo an independent medical examination at Our expense.
We may also
request and will pay for a postmortem examination.
You must retain any property which is damaged, and, if requested, send it to
Us at
Your own
expense. If
We pay a claim for the full value of the property and it is subsequently recovered or
there is any salvage then it will become
Our property.
We may refuse to reimburse
You for any
expenses for which
You cannot provide receipts or bills.