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• Policy Documents

Existing Customers

If you are an existing policyholder or need to make a claim for the period you were on cover, you can do so for your travel or car hire excess policy as follows

Travel Insurance Policyholders

If you have a query on an existing Blueinsurance.co.uk travel policy, please contact our Customer Service Team on Email: [email protected] or Telephone: 0333 355 0252.

Opening Hours

• Monday - Friday: 9:00am to 5:00pm
• Saturday: Closed
• Sunday: Closed

To access your existing policy details please click here https://www.blueinsurance.co.uk/VC/index.asp

If you are looking for a new policy, we may be able to provide you with a new quote through our partner brand, Greatcover.com.

To get a quote click here

Car hire excess Insurance Policyholders

If you have a query on an existing Blueinsurance.co.uk car hire excess policy with the prefix BICEWBLU, please contact our Customer Service Team on Email: [email protected] or Telephone: 0333 355 0252.

To access your existing policy details please click here https://www.blueinsurance.co.uk/VC/index.asp

Complaints

For all complaints about the sale of this Policy please contact us as follows:

Email: [email protected]

For all complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.

Claims

To make a claim, please use the following links:

To make a Travel Insurance claim please click here https://www.blueinsurance.co.uk/make-a-claim.asp?Product=travel

To make a Car hire excess Insurance claim please click here https://www.blueinsurance.co.uk/make-a-claim.asp?product=carhire

We would like to thank you for your understanding.

Yours sincerely,

The blueinsurance.co.uk Team.

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